Refund Policy | PhotoHumanizer
How to request a refund for a one-time PhotoHumanizer image-edit pack.
Last updated: 2026-10-30
One-time purchases
Image-edit packs are paid once through Stripe or PayPal; there is no recurring subscription. If you bought a pack by mistake and have not used any credits, contact us within 14 days of purchase with your payment transaction reference to request a full refund. We review the purchase and return approved refunds through the original payment method.
If an edit is confirmed to have failed, its credit is restored automatically. If credits were not delivered or a technical problem prevents use, contact us with the transaction reference and a short description so we can fix the issue or review a refund. Results are subjective and may alter image details; please review our before-and-after example and the terms before purchase. Statutory consumer rights are unaffected.
To request help, email support@photohumanizer.com. We may ask for the payment receipt and the browser you used so we can locate a guest order. Do not email full card details or sensitive image files.